Frequently Asked Questions
Welcome to the Stockable FAQ! We're here to provide you with all the information you need about our B2B marketplace for selling surplus stocks of packed consumer goods. If you can't find the answers you're looking for, don't hesitate to reach out to our dedicated customer support team
- General
Register as a seller, list your products with detailed information, and set your prices or opt for auction.
You can list a variety of surplus products, primarily in the food and beverage sector, as well as non-food items like personal care and household goods. It’s not possible (yet) to offer fresh, chilled or frozen items.
For optimal listing effectiveness, it’s recommended to include comprehensive details. However, at a minimum, ensure to provide the product name and brand, logistical information, images, commercial texts, best before dates, and quantities.
Yes, you have the ability to customize your storefront on Stockable with your brand’s logo and specific imagery, allowing you to maintain a unique brand identity within the marketplace.
During the upload process, you have the option to select who can view your offerings, allowing you to control the visibility of your products on the marketplace.
- Auctions
Stockable currently operates in The Netherlands only; international expansion will follow.Â
Yes, sellers can negotiate prices directly with buyers or opt for auction-based selling.
Sellers can opt for regular sales with fixed prices or various auction techniques for bidding.
Sellers cat set minimum batch sizes or minimum order amounts.
Stockable streamlines your sales process by acting as the sole customer in the system. This approach offers you the opportunity to reach a broad spectrum of businesses while significantly reducing administrative complexities.
- Transport Questions
When creating a listing, sellers have the responsibility to determine the shipping arrangements. You can specify your preference for pick-up or delivery in the listing. Additionally, there is flexibility to coordinate with buyers on preferred delivery methods, dates, and times after the listing is made.
Depending on your system setup, you can either manually adjust the delivery address or create a ‘Ship To’ address specifically for the buyer, offering flexible options for shipping arrangements.
No, Stockable doesn’t offer warehousing or transport services; sellers manage their own logistics.
- Payment Questions
Payments are processed through Stockable’s secure system and transferred to your designated account.
Yes, Stockable charges a commission on each successful transaction, split between the buyer and seller. Registration is free of charge.
Stockable manages payments in collaboration with trusted third-party providers for secure transactions.
The primary payment terms are immediate payment upon sale confirmation and net terms for established buyers.
